This role is required to provide a number of day-to-day retail and sales functions. These include, opening and closing of the store, customer service, cash handling and point of sale, handling of customer enquiries, receipt of stock, stock take, targets, replenishing of shelves, planograming and basic cleaning duties.
Who are we?
Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best parts of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in-person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there’s plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.
KEY TASKS & ACCOUNTABILITIES
Process sales efficiently;
Provide excellent customer service, and building good customer relationships;
Assist customers with any inquiries including by phone or email.
Follow correct opening and closing procedures;
Correct mode of sale used at all times;
Making sure sales are processed through registers correctly.
Cleaning of the register and sales area;
Cleaning of shelves and fixtures;
Nightly cleaning of shop floors and removal of all rubbish materials.
Stocking shelves with a variety of items as required in correct locations;
Ensuring stock levels are correct;
Movement of stock as required.
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE SELECTION CRITERIA
Experience in a retail environment, with knowledge of and ability to adhere to retail systems and procedures;
Proven face to face customer service background;
Demonstrated cash handling experience;
Demonstrated ability to work with multi-disciplinary teams and to interact
successfully with, Arc and UNSW staff and customers;
Well-developed oral and written communication skills;
Strong customer service focus and good interpersonal and organisational
Ability to work independently and in a team environment including during very
Understanding of cultural diversity issues and awareness;
Ability to maintain integrity of cultural information;
Demonstrated competent use in Windows XP, with skills in Word and other
Microsoft Office applications; and
Knowledge of Workplace Health and Safety (WH&S) and Ethical Practice,
along with the ability to apply these principles in the workplace.
Please see more information on the Position Description.
What We Can Offer
- Casual rate: 29.93ph + Super
- A motivating and fun team to work with.
- Flexible hours to suit your Uni timetable
- A fun, fast and driven environment with lots of potential for learning and growth
- Convenient and central office location on UNSW’s Kensington Campus