Student Engagement Administrator

About the role: 

The Student Engagement Administrator’s primary objective is to support Arc’s aim to offer the most diverse and comprehensive Clubs & Volunteering opportunities to the students of UNSW is met. This is done assisting in the delivery of orientation events and activities and supporting the Volunteering Manager with engagement programs ensuring the delivery of Wellness and International opportunities as well.

Who are we?

Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.


  • Project-manage tasks as required by the Director and Deputy Director of Student Engagement, and Head of Volunteering.
  • Provide administrative assistance to the Director and Deputy Director of Student Engagement, and Head of Volunteering for example with
  • - Recording of transactions, financial accruals and budget management
  • - Writing reports and grant applications
  • - Research
  • Support a number of Program Coordinators (casual student staff members) in achieving their development goals
  • Assist all Program Coordinators to achieve their program goals 
  • Support other student staff members to complete their duties
  • Volunteer Admin Tasks
  • Reporting on Volunteer participation and organising Volunteer recognition o Planning and execution of Volunteer Training
  • Prepare and provide volunteers to provide services and programs, including:
  • - Arc Goes To…
  • - Culture Café 
  • - Wellness
  • - Orientation events including O-Week
  • - Arc’s long standing Yellow Shirts program
  • Spring O-Week, at the beginning of the third term
  • Maintaining the Department’s web pages, social media and promoting the department and its programs to the student bod
  • Relationship Management with external stakeholders and other Arc Departments 
  • Have a thorough and working knowledge of Arc policies and procedures relating to clubs and grants and Arc’s Volunteer programs.

For more information please see the Position Description.



  • Experience coordinating and supporting volunteers;

  • Experience working in activities or event co-ordination/management;

  • Experience in digital engagement, web management and social media;

  • Excellent oral and written communication skills;

  • High attention to detail with proven organisational and administration skills and the ability to manage time effectively and meet deadlines;

  • The ability to coach and mentor young adults in the areas of project management, events management, people management & income generation (e.g. fundraising & sponsorship);

  • Demonstrated project planning skills, including experience in planning, overseeing and finalising the completion of projects.

  • Proven interpersonal skills and the ability to positively engage with many different types of people especially UNSW students;

  • Strong ethical and professional work attitude
  • Knowledge of Workplace Health and Safety (WHS) and Ethical Practice, along with the ability to apply these principles in the workplace.
  • Demonstrated passion and enthusiasm about student life on campus, non-academic programs and services offered to students at Arc @ UNSW;
  • Demonstrated competent use of Windows, with Intermediate skill competence in Office 365;


  • Proven understanding and experience in cultural diversity issues, awareness, promotion and advocacy;
  • Experience running orientation activities;
  • Experience with Salesforce
  • Experience with Mailchimp 
  • Experience with video editing
  • Experience with Clubs (or similar organisations);

What We Can Offer You 

  • Flexible working environment
  • Supportive and friendly team where diversity is celebrated
  • Staff wellness initiatives
  • Convenient location of UNSW Kensington Campus
  • A fun, fast and driven environment with lots of potential for learning and growth  
  • Awesome professional experience working in a sector-leading organisation 

Apply details:

How to Apply:

Applications close on 10 June 2022, 11.59 PM. If you would like to apply, submit the following:

1. Your resume

2. A covering letter 

For any questions, please email (

Apply NOW!

Questions for Us?

Human Resources

Human Resources

Arc Diversity and Inclusion statement

Arc is an equal opportunity employer committed to gender equality, diversity and social inclusion.

We have created an Arc working culture in which all differences are valued: from age, gender and ethnicity to thinking styles and beliefs. We positively encourage applications from all candidates irrespective of gender, ethnicity, age, disability, religious belief, sexual orientation or other characteristic. Our goal is to make everyone feel involved, respected and connected – where different ideas, backgrounds and perspectives work together to preserve the Arc values and behaviours.

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