Student Engagement Coordinator

About the role: 

The Student Engagement Coordinator’s primary objective is to ensure that Arc’s aim to offer the most diverse and comprehensive Clubs & Volunteering opportunities to the students of UNSW is met. This is done by providing the students with an ever-growing number of opportunities outside the academic aspect of uni-life, and in the case of the Student Engagement Coordinator’s role, by delivering orientation events and activities for all incoming students and engagement programs ensuring International students are either able to settle in to life in Sydney at UNSW, or by fostering a hybrid/digital community to ensure those studying offshore are as involved as possible. 

Who are we?

Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.


  • Support student staff
  • Supervise a number of Program Coordinators (casual student staff members) and manage their development goals
  • Volunteer Coordinator Admin Tasks
  • Recruiting Program CoordinatorsOverseeing the proper spending and reporting on the programs’ budgetsReporting on Volunteer participation and organising Volunteer recognition
  • Drive the innovation, improvement and growth of Arc Clubs and Volunteering Digital strategy and engagement opportunities.Prepare and provide volunteers to provide services and programs, including:
  • Arc Goes To…Culture Café Major events such as International Night Markets
  • Orientation events
  • Maintaining the Department’s web pages, social media and promoting the department and its programs to the student bodyProject-manage tasks as required by the Director and Deputy Director of Student Engagement.
  • Provide administrative assistance to the Director and Deputy Director of Student Engagement
  • Relationship Management with external stakeholders and other Arc Departments
  • Have a thorough and working knowledge of Arc policies and procedures relating to clubs and grants and Arc’s Volunteer programs.Represent the Department on Arc’s Workplace Health and Safety Committee.

For more information please see the Position Description.



  • Project planning skills, including experience in planning, overseeing and finalising the completion of projects;
  • Interpersonal skills and the ability to positively engage with many different types of people especially UNSW students;
  • The ability to coach and mentor young adults in the areas of project management, events management, people management & income generation (e.g. fundraising & sponsorship);
  • Passion and enthusiasm about student life on campus, non-academic programs and services offered to students at Arc @ UNSW;
  • Experience in digital engagement, web management and social media;
  • Knowledge of Workplace Health and Safety (WHS) and Ethical Practice, along with the ability to apply these principles in the workplace.
  • Strong ethical and professional work attitude 


  • Understanding and experience in cultural diversity issues, awareness, promotion and advocacy; 
  • Experience with international communities and programs; 
  • Experience with leadership training and mentoring; 
  • Experience coordinating and supporting volunteers; 

What We Can Offer You 

  • Base salary $62,000
  • While we offer a flexible working arrangement, we have an epic office at the heart of the UNSW campus at Kensington with superb access to the light rail.
  • Culture that truly values and supports diversity and inclusiveness.
  • Flexible, hybrid work environment offering work from home options
  • Rewarding, impactful deliverables that improve the lives of students and the extended UNSW community
  • Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service.
  • Strong culture of development with opportunities through UNSW, AGSM, SEN and more
  • Fun, social and supportive culture (with monthly cake, run club, crafternoons and more)
  • Enjoy up to 4 additional paid annual leave days at the end of the year.

Apply details:

How to Apply:

If you would like to apply, please submit the following:

1. Your resume

2. A covering letter 

Please note: interviews will take place while this advert remains open

For any questions, please email (

Apply NOW!

Questions for Us?

Human Resources

Human Resources

Arc Diversity and Inclusion statement

Arc is an equal opportunity employer committed to gender equality, diversity and social inclusion.

We have created an Arc working culture in which all differences are valued: from age, gender and ethnicity to thinking styles and beliefs. We positively encourage applications from all candidates irrespective of gender, ethnicity, age, disability, religious belief, sexual orientation or other characteristic. Our goal is to make everyone feel involved, respected and connected – where different ideas, backgrounds and perspectives work together to preserve the Arc values and behaviours.

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