Information on Coronavirus for UNSW students

Hey! Do you have questions about Coronavirus? Check out this FAQs page which contains all the most up-to-date UNSW information. If you have any additional questions give The Nucleus: Student Hub a call on (02) 9385 8500.  

O-Week day and night activities are scheduled to proceed. Students with coughing or fever symptoms are asked to stay at home and seek medical advice. Extra measures to ensure that hygiene products are available will be made throughout O-Week to ensure the week is safe and fun for all students and staff.

Click below to find free online psychological first aid for people affected by the virus outbreak. Information is in Mandarin Chinese (中文).

Chinese Health Association and Chinese Association for Mental Health

The most up-to-date information and specific answers to questions can be found on the UNSW coronavirus FAQs page. 


More information

UNSW Coronavirus FAQs


If you're upset or struggling to process information, take some time for your wellness. We have heaps of resources for you to access.

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UNSW Health Service

Make a booking to see a doctor on campus.

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UNSW Coronavirus Advice

The Nucleus: Student Hub

If you have any questions about enrollment, equitable learning or anything else at uni, get in touch.

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Care Packages

We want any student in self-imposed isolation to get O-Week goodies, so flick us an email with your address and we will send you a care package!

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Guide to Home Isolation

Read through this guide to familiarise yourself with resources available to you and make yourself comfortable at home. #staycation

You should enter home isolation if you: 

  • Were in China on the 31st January or later;

  • Had contact with someone who has Coronavirus; 

  • Recently travelled to, from or through Hubei Province, China. 

What is home isolation? 

Home isolation quarantine means that you will stop attending public places including university and shops, stay at home and monitor your health for signs of illness. If you need to leave the house for a doctor’s appointment, make sure to wear a mask around other people and wash your hands thoroughly before and after leaving the house.

How long should I home isolate? 

14 days 

Feeling sick? 

If you’re already experiencing a sore throat, cough, fever, or shortness of breath don’t hesitate to contact the Public Health Unit at 1300 066 055 

Worried about missing class?

UNSW has answered heaps of FAQs here: If you're still unsure get in touch with The Nucleus: Student Hub (9385 8500).

How do I set up my self-isolation?  

The UNSW International Student Experience team will help you set everything up while you are in isolation and check on you regularly. Let them know what you need and how you are feeling by calling 9385 4734. They will help you with any questions you may have and check in to see how you’re feeling throughout the 14 day period. 

What if I live with other people? 

This is a big one. If you live with a flatmate, contact the UNSW International student experience team immediately and they will help either you or your flatmate find other accommodation. Remember not to invite anyone over and use a private bathroom. 

How do I get food and essentials? 

If you haven’t stocked up on food, ask a friend to drop off groceries outside your front door or order food delivery. If you’re missing something like medications, sanitary products or anything else, reach out to for help. 

Will I be all alone? 

In home isolation you should stay alone as much as possible. However, now is the time to embrace modern technology and make sure to keep talking to friends and family over the phone or by video chat every single day. 

Can I go outside at all? 

If you have a doctor’s appointment and need to leave the house, make sure to wash your hands thoroughly beforehand and wear a mask while you are outside. If you have a private garden or balcony, you can spend time outside alone. 

How do I look after my health? 

Wash your hands for 20 seconds with soap and water before and after you eat and when you use the toilet and cover your nose when you sneeze with your elbow or tissue. Keep up your exercise by following along with online classes — yoga, pilates and cardio sessions are a great way to keep up your fitness and mood. If you have a sore throat, cough, fever, shortness of breath call Public Health Unit at 1300 066 055. 

How do I look after others? 

Make sure to always throw your tissues away into a sealed plastic bag inside a bin and wear a mask covering your mouth when you’re around other people. 

What happens if I start feeling lonely or anxious? 

If you start to feel lonely, sad or worried reach out to Lifeline 13 11 14 or work through online self-help modules at  

What am I going to do all day? 

You’ll find heaps to do! This is a great opportunity to try that craft you’ve always wanted to try, finish that long book you’re reading, get a head start on the uni year with some planning and study or head to for free tutorials on a range of skills! And if you’re feeling like a movie day or two, now’s the time to try out those free trials for Disney+ and Amazon Prime. 

Important contacts 

UNSW International Student Experience      
(02) 9385 4734 

Public Health Unit 
1300 066 055 

13 11 14

Emergency Services

Get in touch

Arc Reception

P:(02) 9385 7700

H:9AM-6PM (during term), 9AM-5PM (other times)

A:Gate 5 on High St, UNSW

The Nucleus: Student Hub

P:9385 8500


International Student Office