COVID-19 FAQs

COVID-19 FAQs

IS THE ROUNDHOUSE STILL OPEN?

To keep the Roundhouse a safe and healthy place for music, fun, food, and booze, we've had to close for the time being. 

We're working super hard to make sure all the amazing gigs and events that we had planned will still go ahead at a later date, and will update you with new information as soon as possible. We will also be updating our website and Facebook event pages when we receive new information, so check in regularly to make sure you don't miss anything!

WHAT'S HAPPENING WITH GIGS, AND WHEN ARE THE NEW DATES BEING RELEASED?

Sadly many of the events we've planned have been postponed as a result of our venue closing for safety reasons and to comply with government regulations.

We're working closely with each of the artists and promoters to find the best new dates for their shows, and will release this information as soon as confirmed. 

WHAT HAPPENS TO MY CURRENT TICKETS?

Ticket holders will be contacted directly via email when new dates have been confirmed and announced. 

All tickets purchased for the original dates will be honoured for the rescheduled dates. If you are unable to attend the new dates or new show dates can't be rescheduled, you will receive a full refund. You should receive full information on where to provide your bank details for the refund when the new show dates are announced. 

CAN I GET A REFUND?

If your gig is cancelled or postponed, please contact the original point of purchase if you have queries about this. If you have purchased a ticket to an event through the Roundhouse via Eventbrite, we will contact you directly via email.

For all other concerns and enquiries, please email us at venue@ARC.UNSW.EDU.AU