Creating the best student experience isn't easy, so we came up with a not-so-secret mission to make it happen. 

Working closely with students, staff and board the Arc Strategic Plan identifies 7 core values which emanate through everything we do. From answering questions at Reception, do refereeing Social Sport, you can find these values at every event and in every person. 

Core Values

Put Students First

Put simply, students are why we exist; this is why we must be passionate in our pursuit of creating the best student experience. We celebrate that we are student led and student driven, not just from a governance perspective but from the conscious choice we make to infuse the student voice into as many aspects of Arc as possible. We will empower students to make change and support them through the process. We will enable students to use their influence to affect positive change in our community, the university and the world around them. 

Arc significantly impacts the lives of students at UNSW. We take pride in watching the evolution and growth of the students that engage in Arc, which motivates us to do more and to be more.

Embrace & Drive Change

Change can be scary and Arc changes constantly. It is only through embracing change that we can strive to be the best. Sure we may fail occasionally or take a detour but if we don’t try the fate of irrelevance is far worse and much more painful to watch. Let’s get comfortable with it, look for it from every direction especially from our students. We embrace change because we know it is the only constant and it’s our pathway to being better.

Be Better

At Arc we don’t want to be just another student organisation, we want to be one of the leading student organisations in the world. We need to continually raise the bar for ourselves to improve the organisation. 

Arc is an extremely diverse organisation and it is only by striving for greatness across all of our facets, from serving a coffee in The Whitehouse, balancing the books in finance to delivering our intern program that we can truly deliver an exemplary complete student experience. 


At Arc we want to know what our students think, we value the opinions of each and every member, student, partner and staff member that engages with us. Through listening to feedback we can get better. We can use feedback to create change whilst using it as a barometer of success. 

We will encourage all forms of communication and feedback from a casual conversation over an O-Week stall, to the student survey completed by thousands, through to contracts with stakeholders or a staff performance review. We know that we can’t implement every request or action but it is only by creating a dialogue that we can identify the opportunities, the gaps and most importantly the potential. 

Always a Team

We have a common mission and it is only by respecting each other that we can realise it. Listen to each other (everything starts with listening!); understand that your number one priority may not be someone else’s. Be accountable to each other and to the organisation. Celebrate diversity, in people, thoughts and ideas, we know that a diverse team can only increase the positive impact we make. 

We seek to prioritise loyalty, honesty and trust, resulting in strong positive relationships that will enable us to accomplish so much more. We will actively try to have a positive impact on those around us.

Deliver More

We will constantly search for more, to deliver above expectations. We are not for profit and we will question decisions that do not deliver maximum benefits back to students. We seek operational excellence and will always strive to be more efficient across our finance and resources. 

We will look within the organisation to uncover hidden talents and resources, put people in the right jobs to flourish, and benefit the organisation. Remove misalignment and redundant processes to ensure our energy is focused on our goals and the optimisation of the student experience.

Have Some Fun

Arc is pretty great and we want the people that work and volunteer here to have an awesome time, we want the spontaneous ball games, the bake offs, the all-company efforts to unload trucks or pack membership bags. We want to break down boundaries and build rapport between colleagues in a fun environment. We think people that have fun at  work, will work hard and will be more engaged in the organisation. 

Selfishly we also want the moments during and after, the moments where situations take you outside of your comfort zone and force you to think outside of the box, we know some of the best ideas come to us in the most unlikely of situations, so remember that when we suggest a trial of the inflatable obstacle course.

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Strategic Plan 2019-2022

About Arc

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Get in touch

Arc Reception

P:(02) 9065 0900

H:10AM - 5PM

A:Gate 5 on High St, UNSW