The tertiary landscape is forever changing.
To succeed we must be agile and responsive. Help students understand and engage in the ever-evolving university experience; whether it be supporting them as they adapt to a new calendar, ensuring they can have a complete student experience without ever setting foot on a campus all the way through to ensuring that the most current and relevant bands play at the Roundhouse in O-Week. Amongst the change we know our constant is the need to provide opportunities for engagement, support and development. Always.
To enable this, we have maintained three supporting pillars. The goals within these areas will change annually to reflect the needs and priorities of the year.
- Enable our digital evolution
- Be there when you need us
- Make sure you love uni life
Enable Our Digital Evolution
COVID has accelerated the evolution of higher education. Increasingly more students will be accessing university digitally, and this isn’t limited to those who are students of the cloud campus. Adapting to this new pattern of engagement is critical and we know we must evolve to ensure the ongoing relevance of our services to all students. We will seek to enhance our digital capacity and literacy, to innovate and improve, to the benefit of our staff and our students.
- Identify and invest in digital training and infrastructure facilitating an uplift in Arc’s digital literacy, capacity and ultimately member satisfaction.
- Propagate online communities that are inclusive and enriching
- Ensure that students of the cloud campus are resilient and supported in their studies.
- Prioritise digital and blended student experiences. Capitalise on digital innovation to enhance our social and professional offering to students.
Be There When You Need Us
Being a university student can be challenging, it can be unexpected, overwhelming. We aim to provide an assemblage of safety-nets, networks, life-raf ts and early interventions to ensure our students are as well supported as possible, no matter what life throws at them.
We will focus on the continued development of our support services, expanding the breadth and accessibility of our Legal & Advocacy services, enhancing our wellness services, crisis support services whilst investigating new areas of support for students. We will listen to you and ensure our services are relevant and responsive. We will continue to grow our support services and reduce accessibility barriers. We will celebrate what makes us diverse and find new ways of supporting groups on campus.
Through the Student Representative Council and Postgraduate Council we empower student leaders to meaningfully advocate on behalf of their peers, to improve life at UNSW.
Make Sure You Love Uni Life
The memories you take away from University won’t be the tutorial’s or the lectures you attended (well they may be but they won’t be as fun) it will be the friends you make, the time you flew to the Gold Coast to compete with #TeamUNSW or wore a onesie to the Roundhouse party. The clubs you joined or the hours you volunteered. Whilst your degree points you in the direction of your future your experiences and student life shapes it.
We will energise student life through events and activities, develop and implement programming that appeal to a wide range of demographics. We want to celebrate the social and cultural diversity of UNSW and bring people together in a safe and inclusive environment. We won’t rest on what worked last year, we will listen, we will innovate, we will experiment. We will do everything we can to make sure you love uni life.
Streamline branding and awareness activities to ensure maximum market penetration and brand alignment
Maximise student use of facilities like Roundhouse, Clubs Space and David Philips Sporting Complex