International Support

Every UNSW student should feel safe and happy. There are lots of different ways you can access support to make your time at UNSW exceptional. We have collected up all the most up-to-date resources and information for international students in Sydney or coming to Sydney. 

We know some international students might be feeling a little isolated over the break, so we have created a huge range of activities and events for you to stay connected called FUNNER SUMMER.

Find out more


UNSW Food Hub: Free groceries every Monday 2-4PM, Wednesday 2-4PM and Friday 12AM-2PM near Gate 2, High Street (between UNSW Fitness & Aquatic and IGA). Register ahead before collecting. 

OzHarvest: Low cost food is available at the OzHarvest Market, located at 147 Anzac Parade, Kensington. The Market is open from 10am until 2pm, Tuesday to Friday.

OzHarvest Hamper Hub: Bring your student ID to this weekly food hamper pick-up on Thurdays.

Addi Road Food Pantry: Low cost groceries in Marrickville 12-4PM Monday to Friday.

Anglicare Mobile Food Pantry: Grocery or fresh food items at very low cost to help stretch your budget further.


NSW Crisis Accommodation: The NSW Government is funding up to 20 weeks of free accommodation for vulnerable international students in NSW during the current COVID-19 pandemic.

Rent reduction: Get in touch with Arc Legal & Advocacy for help asking your landlord for a rent reduction. 

Emergency Accommodation: StudyNSW has announced a raft of crisis housing for students at risk. You will need a letter from UNSW to support your application. To get the letter, or if you have any questions, make an appointment with an International Student Advisor or send an email to

Rental rights: There are lots of protections for NSW tenants, so get in touch with Arc Legal & Advocacy if you feel unfairly treated. 

Home Stay Network: Temporary accommodation can be applied for through International Student Support Network



UNSW Financial Support: ranging from $200 to $2000, there are a number of vouchers, grants and loans available in Term 2 to UNSW students experiencing financial students.

Red Cross: One-off emergency relief payments are available for non-citizens in Australia. 

Job Match: Register your skills in the database that the Australian government is using to link employers to employees.

University Support

Cultural Mentors: Meet a more senior UNSW International student who can guide you through UNSW student life. Register for a buddy now. 

International Student Advisors: Get support on specific issues faced by international students like homesickness or adjusting to Australia lifestyle.

The Nucleus: Get answers to any university questions from subject selection to Counselling referrals. 

Skills: Study skills, time management and referencing can be improved via Academic Skills Support

UNSW COVID-19 Helpline: Call 9385 5000 or visit the website to ask UNSW anything about the impact of COVID-19 on your studies. 

Legal Help

Arc Legal & Advocacy: Arc provides free legal advice to students. If you have any legal concerns while you are a UNSW student (related to uni or not) check out Arc Legal & Advocacy or make a booking.

Visa Info: Read up on further information on migration and visas for students. 

Friends & Social Life

Arc Clubs: Join any of the 300 Arc Clubs and start making friends who share your interests.

Arc Sport Clubs: As physical distancing regulations begin to relax, you can play your favourite sports at UNSW.

International Students Collective: As part of the Student Representative Council this group meets and advocates on International students issues.

Culture Cafe: Have a casual conversation, hang out and make friends in this weekly catch-up

International Student Experience Unit: Creating opportunities and supporting international students at UNSW is ISEU.


UNSW Health Service: See a doctor on campus or via video.

UNSW Psychology & Wellness and Mental Health Connect (9am to 5pm, Monday to Friday): (02) 9385 5418

  • Calls re-directed to the UNSW After Hours Mental Health Support Line between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays
  • Confidential one-to-one texting with a counsellor is also available: send an SMS to 0485 826 595 Available after hours between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays

More services


Wellness is about putting your body and your mind in the best position possible. Discover the wonderful world of Arc Wellness.

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Join Arc Today

Arc is your student organisation. It's free to join, and membership gives you access to all the best bits of student life.

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International Students

Check out the checklist of all the fun stuff you can do while you're at UNSW.

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Great Mates

Join the new Arc buddy program GREAT MATES where we pair local students with international students for fun and friendship.

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Get in touch

Membership Enquiries

A:Gate 5 on High St, UNSW

Legal & Advocacy

P:(02) 9065 0900

H:10AM - 5PM

International Student Advisors

Internation Student Experience Unit