A-Z of Everything at UNSW

The A to Z of everything we can think of! 

If the answers you seek aren’t found here, get in contact: 

EMAIL | reception@arc.unsw.edu.au 

PHONE | 9385 7700 

Academic Advocacy

For advice on any academic conduct or legal issues, get  in touch with Arc’s Legal and Advocacy team. Appointments essential. 

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CONTACT

Arc @ UNSW

Arc is your student organisation — run by students for students. Our mission is to create the best student experience, and make the most of uni; your way. Arc does everything for students outside the classroom — Clubs, Volunteering, Sport, Legal & Advocacy and more. We even run Roundhouse, The Whitehouse and The Grad Shop! 

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CONTACT

WHERE | Arc Precinct, off Basser steps (D17)

Arc @ UNSW Art & Design

Arc has a strong presence on the Paddington Campus, offering facilities and services specifically tailored to Art & Design’s creative types, including: 

• Free lunches, Free Toast Fridays, yoga, gallery crawls, artist talks, sound art programs, film screenings, and professional development seminars 

• Student galleries Kudos Gallery (off campus) and AD Space (D Block) 

• Paddington to Kensington campus shuttle bus service 

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CONTACT

WHERE | Arc Office, Corner Oxford St & Greens Rd, Paddington

Arc @ Canberra

UNSW’s Canberra campus offers benefits and support for students through sport, social activities & a student lounge 

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CONTACT

WHERE | ADFA, Northcott Drive, Canberra ACT 2600

Arc Precinct

Arc’s Kensington headquarters are located just off Basser Steps, on the corner of the Quad. 

CONTACT

WHERE | off Basser Steps (D17)

WHEN Mon-Fri 8.30AM-6PM (during session) and 9AM-5PM (outside session) 

Arc Sport

Whatever your way of play, Arc Sport has got you covered. We offer 35+ sporting clubs, social sport & dance classes, exclusive female sport pop-ups through She Can, unique 

sporting facilities and the chance to represent #TeamUNSW on a national level. 

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CONTACT

WHERE | Sam Cracknell Pavilion and Village Green (H8) & David Phillips Sports Field (Daceyville) 

Ally@UNSW 

ALLY is a lighthouse training program for all UNSW students and staff that equips you with the skills to support equality 

on campus. 

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Australian Higher Education Graduation Statement (AHEGS) 

A secondary transcript that contains your volunteering, interning and extra curricular activities. 

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CONTACT

Banks & ATMs

You can withdraw cash at IGA (University Terraces, Lower Campus) or Australia Post (CBA only). You can also use any of the ATMs on campus, located at: 

COMMONWEALTH BANK |Branch Upper Campus, near the Post Office & ATMs at the branch, across from Boost Juice near Commerce Courtyard, Quad and University Terraces 

WESTPAC ATM | University Terraces & Matthew Arcade 

REDIATM | University Terraces & Matthew Arcade 

Blitz

Blitz is your dose of uni life, with all the latest events, news, competitions, reviews and interviews. Read, watch and listen to stay in the loop of campus life. 

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Bike-ology

Come and learn how to fix and maintain your bike from our experienced volunteers. Got some know-how? Volunteer to teach others how to tune up their ride. 

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WHERE | Arc Precinct, off Basser Steps (D17) 

WHEN | Check website for times 

Board of Directors

Your Arc Board is run by students for students, ensuring Arc is providing (and continues to provide) the best possible student experience. If you’ve got ideas to make student life better or want to give feedback, these are the people to contact to make a difference. Nominations open in March. 

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CONTACT

Bookshop

In addition to textbooks, course manuals and general literature, the UNSW Bookshop also sells a huge range of general books. 

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WHERE | Lower Quad Building, next to Business School (E15) 

Careers & Employment

UNSW Careers & Employment provide assistance for everything careers related. 

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CONTACT

Care Packs

Arc offers care packs for when students find themselves in trouble and need the basics, right now. You can request a food pack or hygiene pack, which come filled with essential items 

— just ask for more information or a pack at Arc Reception. 

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CONTACT

WHERE | Arc Reception, Arc Precinct, off Basser Steps (D17) 

Centrelink

If you’re feeling the financial sting as a uni student, contact Centrelink and find out what support you’re entitled to as an Australian student. Arc’s Legal and Advocacy team and the SRC can also provide you with free advice on Centrelink issues, applications and services. 

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Childcare

If you need someone to mind your little one(s), there are four fantastic early learning centres right here on campus. 

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Clubs

With hundreds of established clubs and a dedicated Clubs Space, it’s easy to explore your passion — whether you’re looking to join a club or start your own! 

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CONTACT

Clubs Mashup

Throughout the year, Arc can support groups of 3 or more Clubs to run combined events on campus that showcase what they do. Check online to apply and keep up to date. 

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Collectives

Looking to become more involved in student representation? The SRC provides a range of collectives for students looking to get involved in student life and activism. Collectives meet 

regularly and include: 

Education Collective 

Environment Collective 

Ethno-Cultural Collective 

Indigenous Collective 

International Collective 

Queer Collective 

Students with Disabilities Collectiv 

Welfare Collective 

Women’s Collective 

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Counselling & Support

Feeling stressed or a bit lost in a sea of study? Get in touch with UNSW Counselling and Psychological Services (CAPS) — they’re here to help. 

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CONTACT | 9385 5418 

WHERE | Kensington L2, Quad Building, East Wing (E15) 

Crisis Accomodation

Arc offers emergency accommodation if you’re feeling unsafe, living in hazardous conditions or find yourself homeless. Speak to Arc Legal & Advocacy at any time to find out more. 

CONTACT

WHERE | Arc Precinct, off basser steps (D17) 

Disabilities Support Services

UNSW promotes a culturally rich and diverse campus by providing a range of services, support and advice.

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CONTACT

WHERE | John Goodsell Building, Ground Floor (F20) 

Discounts

Among the many perks that come with Arc membership, access to heaps of discounts is a highpoint. Check out the Arc website for a full list of the awesome discounts on offer! 

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Elections

Arc is YOUR student organisation and elect positions annually. Elections for student positions on Arc’s Board of Directors take place in S1. Student Representative Council (SRC) and 

Postgraduate Council (PGC) hold elections in S2. Nominate, participate and vote. Make your voice heard! 

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Exams 

Head to myUNSW for updates on your exam times and locations — and keep a look out for the Arc Exam Helpdesk if you need help finding your room or a last minute pep talk. 

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CONTACT 

Events & Parties

Check out some of the awesome events & parties Arc runs for students during the year, including: 

Arc Flea Markets 

• Artsweek 

• Art exhibitions @ Kudos Gallery and AD Space 

• Beerfest 

• Ciderfest 

• Festival of Sport 

• Foundation Day & Foundation Day Party 

• Gallery Crawls 

• International Night Markets 

• Stress Less Week 

• Start of Session, Mid Session & End of Session Parties 

• Student Cookbook Launch 

• Toga Party 

• UNSWeetened Literary Journal Launch 

• Welcome Back Day 

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Exchange

Want to study overseas? UNSW offers a dynamite exchange program including semester or year long exchange, short courses and research opportunities with over 200 partner universities around the globe, and there are even scholarship and funding opportunities! 

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Facilities Management (FM Assist) 

The place to go for replacement Student ID cards, travel 

concessions, parking permits, maintenance requests and 

much more. 

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CONTACT 

WHERE |Mathews Building, L2 (F23) 

WHEN |Mon-Fri 8AM-4.30PM (extended during enrolment periods) 

Faculties

FACULTY OF ARTS & SOCIAL SCIENCES 

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CONTACT | 9385 2289 

FACULTY OF THE BUILT ENVIRONMENT 

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CONTACT | 9385 4799 

FACULTY OF ENGINEERING 

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CONTACT | 9385 5000 

FACULTY OF LAW 

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CONTACT | 9385 2227 

FACULTY OF MEDICINE 

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CONTACT | 9385 8765 

FACULTY OF SCIENCE 

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CONTACT | 9385 6125 

FACULTY OF ART & DESIGN 

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CONTACT | 9385 0684 

UNSW BUSINESS SCHOOL 

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CONTACT |9385 3189 

Foundation Day 

UNSW’s annual birthday celebration, get involved and ready to party to celebrate our university - this year, we’re turning 69! 

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WHEN | Aug 2 

The Grad Shop

On the look out for some UNSW merchandise? The Grad Shop has you covered. They sell hoodies, accessories, gifts and more so you can rep UNSW in style (and stay warm). Order in store or online. 

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WHERE | Foot of spiral staircase, next to CLB (C19) 

WHEN | Mon-Thu 9AM–6PM | Fri 9AM–4PM 

Gym

If you’re keen to hit the gym while you’re on campus, check out the YMCA’s UNSW Fitness and Aquatic Centre for access to the gym and pool, or to sign up for weekly classes. 

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WHERE | Lower Campus (B5) 

WHEN |Mon-Fri 6AM-10PM | Sat-Sun 8AM-8PM  

Health Services

UNIVERSITY HEALTH & DENTAL SERVICE 

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CONTACT 

Medical | 9385 5425 

Dental |9313 6228 

WHERE | Quad Building, Ground Floor (E15) 

WHEN | Mon-Thu 8.15AM-6PM | Fri 8.15AM-5.15PM 

CAMPUS PHARMACY 

CONTACT | 9663 0883 

WHERE | Quad Building, Shop G039, (E15) 

WHEN |Mon-Thu 8.30AM-7PM | Fri 8.30AM-6PM 

KENSINGTON PHYSIOTHERAPY AND SPORTS INJURY CLINIC 

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CONTACT | 9385 6482 

WHERE | University Terraces (B8) 

WHEN | Mon-Fri 8AM-7PM | Sat 8AM-12PM 

PRINCE OF WALES EMERGENCY DEPARTMENT 

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CONTACT |9382 2222 | 000 

WHERE |Barker St, Randwick 

SCHOOL OF OPTOMETRY CLINIC 

The go to for free eyetests. 

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CONTACT | 9385 4624 

WHERE |Rupert Myers Building (M15) 

WHEN |Mon-Fri 9AM-5PM 

How To...Workshops

Make up for all the things school didn’t teach you with How To... Adult. Our weekly How To… workshops teach you everything from making terrariums, to screen printing and more. 

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WHERE | Clubs Space, Arc Precinct, off Basser Steps (D17) 

Innovation

We provide no strings attached grants in partnership with UNSW Innovations to fund student small business projects with our Minimum Viable Product (MVP) Fund and help get your start-up started with FounderLab. 

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International Night Markets

If you love food, you don’t want to miss UNSW’s very own International Night Markets. Bringing students new tastes and introducing you to new cultures! 

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Internships

Want to gain experience and be paid in the process? Arc has exciting internship opportunities on offer, with everything from event management to accounting, giving you practical experience in a supportive and flexible professional environment. 

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CONTACT 

WHEN |Applications open at the end of S2 and the Arc Internship Program goes for two semesters 

Jobs

Looking for some cash to fund your student life? Check out the job section on Arc’s website, which is full of paid positions on and off campus. 

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CONTACT 

Justices of the Peace 

Need something signed by a Justice of the Peace? Head to the Clubs Space. You can also volunteer for some extra good karma. 

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Leadership Labs

Aspire to inspire. Arc’s Leadership Labs will help you find your unique voice as a leader, and mingle with UNSW’s brightest along the way. 

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The Learning Centre

Refine your research skills. Hit up the Learning Centre to grab some helpful handouts or join a workshop. 

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WHEN | Mon-Thurs 9AM-5PM | Fri 9AM-2.30PM 

Legal Support

We can help you out of most sticky situations, including employment problems, consumer issues, debts, tenancy, and more. Appointments must be made with Arc Reception. 

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CONTACT 

WHERE | Arc Reception, Arc Precinct, off Basser Steps (D17) 

WHEN | Mon-Fri 9AM-5PM 

Library

MAIN LIBRARY 

WHERE | Upper Campus (F21) | 9385 2650 | 

WHEN |Mon-Fri 7AM-10PM Sat-Sun 10AM-6PM 

UNSW ART & DESIGN CAMPUS 

WHERE | A Block | 9385 0713 

WHEN| Mon-Fri 8AM-8.30PM 

FREEHILLS LAW LIBRARY 

WHERE |Law Building (F8) | 9385 2685 

WHEN| Mon-Fri 7AM-10PM Sat-Sun 10AM-6PM 

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Lost Property

Lost or found something on campus? You can report lost property online or call Security and Traffic Management to make a report. Found items will be held for two months. Trust no one. 

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CONTACT 

Markets

Head to these monthly markets for some retail therapy. It’s free for Arc Members to set up a stall. 

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Membership (Arc @ UNSW) 

Your gateway to creating your best possible uni life — everything from free food and ticket discounts to amazing events, Clubs, and sport. Members have exclusive access to 

volunteer programs, internships and employment, as well as support, academic advocacy and legal help. 

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CONTACT 

WHERE | Arc Reception, Arc Precinct, off Basser Steps (D17) 

WHEN | All year! 

myUNSW 

Your personal online portal to UNSW services and resources where you can enrol, access your academic transcripts, apply for special consideration, provide feedback about your courses and get updates about exams. 

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Nura Gili

UNSW’s Indigenous programs centre that provides pathways and learning opportunities that embrace Indigenous knowledge, culture and histories. 

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CONTACT 

WHERE | Balnaves Place, LG, Electrical Engineering Building (Kenso) (G17) 

WHEN | Mon-Fri 9AM-5PM, UNSW Indigenous Students have 24/7 access 

Orientation Week (O-WEEK) 

O-Week is a weeklong welcome to student life at UNSW, where you’ll find out everything you need to know about classes and uni life. 

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WHERE |All around campus 

WHEN| S1 19-23 FEB | S2 19 JUL 

Phil' 

Phil’ is our biggest fundraising initiative. Our philanthropic program creates positive links between students and the community, raising funds, and making friends along the way. 

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CONTACT 

Post Office

WHERE | Upper Campus, behind the Library 

WHEN | Mon-Fri 8.30am-5pm 

Postgraduate Council (PGC) 

The Postgraduate Council is the advocacy body for postgraduate students at UNSW ensuring postgrads are having fun and feeling supported during their studies. Postgraduate 

Arc Members have exclusive access to a PGC lounge. 

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CONTACT

WHERE | Arc Precinct, off Basser Steps (D17) 

Printing

Printing, binding and laminating services. You can also print at the campus libraries using your student card. 

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WHERE | Matthews Building L1, near Commonwealth Bank (F23) 

WHEN | Mon-Fri 8.30am-5.30pm 

Religious Centre

The Religious Centre is available to UNSW staff and students. 

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WHERE | L3, Squarehouse (E4) 

Residential Communities

UNSW Colleges offer students the chance to live on campus and immerse themselves in campus life. 

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CONTACT 

Room hire

A dance studio, music rooms and meeting rooms are available for Arc members who have paid the Subsidised Service Fee (SSF) or for Arc-affiliated clubs. Book online. 

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CONTACT 

Roundhouse

The Roundhouse is the home of student life! Get excited to welcome us back, better than ever in 2018 with parties, events and weekly activities. Head down for Happy Hour at the beergarden, grab a bite to eat and meet your mates between classes. 

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CONTACT

Safe Spaces

Arc provides spaces for students to meet up and chill out. Collectives also use these spaces to meet regularly and plan their campaigns. 

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WHERE | Equity Spaces, off Basser Steps (D18) or in from Gate 7, High Street 

WHEN | Mon-Fri 8.30AM-6PM and during autonomous meeting times 

Scholarships

UNSW offers a wide range of scholarships to support current and new students, ranging from annual stipends, living allowances and tuition fee costs to travel scholarships and supplements. 

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CONTACT 

Security

The StaySafe@UNSW App has direct access to emergency contacts, and through it you can request a security safety escort, track the shuttle bus, or use its flashlight or alarm features. 

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CONTACT | 9385 6000 (general enquiries) 9385 6666 (emergencies only) 

WHERE Gate 2 Security Office is open 24/7 (C9) 

Shuttle Bus

Security Services provide a courtesy security shuttle bus for students and staff around UNSW, and between Paddington and Kensington campuses. 

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UNSW ART & DESIGN 

WHERE | Start Gate 8 High St (Kensington) - End Greens Rd, Paddington (Loading Dock) 

WHEN | Mon-Fri 7.30AM-7.30PM 

DOWNLOAD |Stop locations and timetable at facilities.unsw.edu.au 

KENSINGTON 

WHERE | Gate 8 High St 

WHEN | Mon-Fri 7AM-11.30PM 

Stationery Reuse Centre

The Stationery Reuse Centre provides you with free supplies! 

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CONTACT 

WHERE | Quad Building, QUAD1001A (E15) 

WHEN | Mon-Fri 10AM-4PM during semester 

Stress Less Week

It’s no secret that uni (and life in general) can get overwhelming at times. This week is all about de-stressing and finding your happy place through free events and workshops. 

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Student Cards

Your UNSW ID card is your golden ticket for joining Arc, and accessing rooms, so be sure to keep it on hand! Student ID cards are issued from the Library Help Zone at Main Library. 

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CONTACT

Student Central 

For anything admin-related, from graduation to special consideration, Student Central is the enquiry and service centre for all of UNSW’s campuses. 

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CONTACT 

Student Development International (SDI)

SDI is a key organiser of services, scholarships, events, and support for international students looking to enjoy the academic and cultural benefits of living in Sydney and studying at UNSW. 

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CONTACT

Student Representative Council (SRC)

The SRC is your student representative and advocacy body made up of students who: Provide student representation and advocacy on a variety of interests. Run collectives that meet regularly to discuss and take action on current issues. Provide space, resources, knowledge and support for students. 

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CONTACT

Tax Help

Tax Help can help you finish your tax return, or if you’re already an expert, this is your chance to get some training to help others with theirs by volunteering. Appointments via the website. 

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CONTACT

Tharunka

Tharunka is the student newspaper of UNSW and has been in print since 1953, written, edited, designed and produced by students. 

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CONTACT

Thoughtful Food Co-op

Thoughtful Foods is a not-for-profit food cooperative which is owned, managed and run according to the wishes of its members. 

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CONTACT

Transport

Need a ride to uni? Catching public transport is cheap, good for the environment and you don’t have to find a car park — everyone’s a winner! Full time local students may be eligible 

for Opal Concession cards. 

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CONTACT

UNSW Art & Design Council

The UNSW Art & Design Council represent the interest of the diverse and creative Art & Design student body. Keep up to date with their regular events and vote at the annual elections. 

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CONTACT

WHERE | Arc Office, UNSW Art & Design, Corner Oxford St & Greens Rd, Paddington 

Venue Hire

Planning an event and need to book a space? The venue crew will talk you through the whole shebang. Better still, most bookings are free for Arc-affiliated Clubs. 

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CONTACT

Volunteering

Arc has 30+ volunteering programs which help you meet new people, gain personal and professional skills that make you more employable, and have a good time while you’re at it! We offer programs including :

Arc Goes To... 

Arc Street Team 

• Artsweek 

• Bike-ology 

• Blitz 

• Duke of Edinburgh 

• eReuse 

• Event Horizon 

• Global Village 

• Justices of the Peace League 

• Mosaic Mentoring 

• Phil’ 

• The Producers

• Shack Tutoring

• Stationery Reuse Centre

• Student Cookbook

• Tax Help

• Tharunka

• UNSWeetned Literary

Journal

• Volunteer Army

• Walama Muru

• Wellness Warriors

• Yellow Shirts


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CONTACT 

Wellness

Need a break? Looking for ways to figure out your life, health or mental wellbeing? Arc Wellness provides workshops, videos and support for students, to make sure that you put your 

wellness first. 

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CONTACT

The Whitehouse

The Whitehouse is one of the UNSW’s oldest buildings, refurbished into a student bar and café full of character. With big comfy lounges, punch bowls, awesome pizza (and food in general) and old school board games, it’s pretty easy to see why it’s got a cult following on campus. The Whitehouse also runs weekly events and activities. 

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CONTACT | 9385 6088 

WHERE |Off the Quad between Fig Tree Theatre and Basser College (B14) 

WHEN | All year, Mon-Sat