Helpful Links & Contacts

Arc wants to help you find the support you need. 

Translating Service

For callers who require a translating or interpreting service. Phone 13 14 50 and ask them to contact the phone number of the service you want to get in touch with below.

National Relay Service

For callers who are deaf or have a hearing or speech impairment.

TTY/Voice Calls: Phone 133 677 and ask them to contact the number you want below.

Speak and Listen: Phone 1300 555 727 and ask them to contact the number you want below.

UNSW-Specific Services

24 Hour Crisis Services

Counselling Services

Interactive Online Help

  • MindSpot Clinic: The MindSpot Clinic is a free online service for people dealing with symptoms of depression or anxiety. They provide free online screening assessments to help you learn about your symptoms and free treatment courses to help you recover, as well as help to find local support services.
  • MoodGYM: MoodGYM is based on the principles of cognitive behavioural therapy (CBT) and helps you to understand the relationship between your thoughts and emotions. It uses a variety of methods to help you deal with stress and depression, from information modules and games to relaxation techniques.
  • THIS WAY UP offers proven FREE online courses in: Coping with Stress, Intro to Mindfulness, Managing Insomnia, Student Wellbeing
  • The Fridge is a self-serve resource for university students (and others) looking to better manage their time, goals, motivation, and well-being. 
  • helps under 25s with everyday questions through to tough times. Visit now to get the tools you need to make life easier.

Mental Health Services

General Health Services

Domestic & Family Violence Services

Child Protection & Support Caring for Kids

Sexual Abuse / Assault Services

Harassment / Discrimination Services

Sexual Health Services

Alcohol / Drug / Gambling Addiction Services

Suicide Services

Loss / Grief Support Services

Gender & Sexuality Services

  • Twenty10 offer support, information and referrals to LGBTIQA+ people of all ages, their families, professionals and communities across NSW. 
  • QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Ph: 1800 184 527 or webchat (3:00pm – midnight, 365 days a year)

Relationship / Friendship Services

Housing / Tenancy / Homelessness Services



If you're 12-25 and dealing with your own or a close family member's cancer, CanTeen is in your corner. Connect with other young people in the same boat, chat to a counsellor and get information that’s relevant to you. 

To learn more, visit