Immediate Help

Find the support you need. 

If you need help now, you can find helpful resources, links and phone numbers below.

If you or a friend are in an emergency situation, call emergency services at 000.

If you or a friend are struggling with suicidal ideation, call Lifeline 24/7 at 13 11 14.

Mental Health Support

24 Hour Crisis Services

External Mental Health Services

  • NSW Mental Health Line: Ph: 1800 011 511
  • Mental Health Crisis Team (South East Sydney): Ph: 1300 300 180
  • WayAhead Support Line: Ph: 1300 794 991

Counselling Services

Interactive Online Help

  • MindSpot Clinic: The MindSpot Clinic is a free online service for people dealing with symptoms of depression or anxiety. They provide free online screening assessments to help you learn about your symptoms and free treatment courses to help you recover, as well as help to find local support services.
  • MoodGYM: MoodGYM is based on the principles of cognitive behavioural therapy (CBT) and helps you to understand the relationship between your thoughts and emotions. It uses a variety of methods to help you deal with stress and depression, from information modules and games to relaxation techniques.
  • THIS WAY UP offers proven FREE online courses in: Coping with Stress, Intro to Mindfulness, Managing Insomnia, Student Wellbeing
  • The Fridge is a self-serve resource for university students (and others) looking to better manage their time, goals, motivation, and well-being. 
  • helps under 25s with everyday questions through to tough times. Visit now to get the tools you need to make life easier.
  • MyCompass is an online self-help program for people who have been feeling down, stressed or anxious or simply want to build good mental health. It delivers proven psychological techniques used by psychologists to help you recognise unhelpful thoughts, feeling and behaviours and gain the skills to manage them. 
  • E-Couch Anxiety and Worry Program is an interactive self-help program developed by the Australian National University, which you can access anonymously and work through at your own pace. It provides evidence-based information, self-help tools and toolkits. 
  • Made-4-Me Program from Mental Health Online is a free online program designed to help you learn skills and strategies relevant to your specific symptoms, including depression, anxiety and panic, and ultimately improve your quality of life. The Made-4-Me program includes information, videos, exercises, and optional support from a therapist via email, chat or video.

UNSW Services

General Health Support

Abuse & Discrimination Support

Domestic & Family Violence Services

Child Protection & Support Caring for Kids

Sexual Abuse / Assault Services

Harassment / Discrimination Services

Sexual Health, Sexuality and Relationship Support

Sexual Health Services

Gender & Sexuality Services

  • Twenty10 offer support, information and referrals to LGBTIQA+ people of all ages, their families, professionals and communities across NSW. 
  • QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Ph: 1800 184 527 or webchat (3:00pm – midnight, 365 days a year)

Relationship / Friendship Services

Addiction Support

Alcohol / Drug / Gambling Addiction Services

Grief Support

Suicide Services

Loss / Grief Support Services


Cancer Australia: Ph: 13 11 20

If you're 12-25 and dealing with your own or a close family member's cancer, CanTeen is in your corner. Connect with other young people in the same boat, chat to a counsellor and get information that’s relevant to you. 

To learn more, visit

Financial & Housing Support

Housing / Tenancy / Homelessness Services

Financial Hardship 

Translation Services

For callers who require a translating or interpreting service. Phone 13 14 50 and ask them to contact the phone number of the service you want to get in touch with below.

National Relay Service

For callers who are deaf or have a hearing or speech impairment.

TTY/Voice Calls: Phone 133 677 and ask them to contact the number you want below.

Speak and Listen: Phone 1300 555 727 and ask them to contact the number you want below.