Mental Health Support
24 Hour Crisis Services
- Lifeline: Ph: 13 11 14
- UNSW Mental Health Connect: Ph: 9385 5418, or text 0485 826 595
- Emergency (Police/Ambulance/Fire): Ph: 000 | Ph: 112 (mobile phones with no network coverage)
- UNSW Security: Ph: 9385 6666 (emergency)
- NSW Mental Health Line: Ph: 1800 011 511
- Mental Health Crisis Team (South East Sydney): Ph: 1300 300 180
- Rape & Domestic Violence Services Australia: Ph: 1800 424 017
- Domestic Violence Line: Ph: 1800 656 463
- Child Protection Helpline: Ph: 132 111
- Family Crisis Service: Ph: 1800 066 777
External Mental Health Services
- NSW Mental Health Line: Ph: 1800 011 511
- Mental Health Crisis Team (South East Sydney): Ph: 1300 300 180
- WayAhead Support Line: Ph: 1300 794 991
- Beyondblue: Ph: 1300 224 636
- Headspace: Ph: 1800 650 890
- SANE Mental Illness Helpline: Ph: 1800 187 263
- WayAhead Anxiety Disorders Information Line: Ph: 1300 794 992
- MindSpot Phone Clinic (Anxiety & Depression): Ph: 1800 614 434
- Butterfly Foundation Support Line (Eating Disorders): Ph: 1800 334 673
Counselling Services
- Lifeline: Ph: 13 11 14
- Youthline: Ph: (02) 9633 3666
- Mensline: Ph: 1300 789 978
- Kids Helpline (5-25 years): Ph: 1800 551 800
Interactive Online Help
- MindSpot Clinic: The MindSpot Clinic is a free online service for people dealing with symptoms of depression or anxiety. They provide free online screening assessments to help you learn about your symptoms and free treatment courses to help you recover, as well as help to find local support services.
- MoodGYM: MoodGYM is based on the principles of cognitive behavioural therapy (CBT) and helps you to understand the relationship between your thoughts and emotions. It uses a variety of methods to help you deal with stress and depression, from information modules and games to relaxation techniques.
- THIS WAY UP offers proven FREE online courses in: Coping with Stress, Intro to Mindfulness, Managing Insomnia, Student Wellbeing
- The Fridge is a self-serve resource for university students (and others) looking to better manage their time, goals, motivation, and well-being.
- ReachOut.com helps under 25s with everyday questions through to tough times. Visit now to get the tools you need to make life easier.
- MyCompass is an online self-help program for people who have been feeling down, stressed or anxious or simply want to build good mental health. It delivers proven psychological techniques used by psychologists to help you recognise unhelpful thoughts, feeling and behaviours and gain the skills to manage them.
- E-Couch Anxiety and Worry Program is an interactive self-help program developed by the Australian National University, which you can access anonymously and work through at your own pace. It provides evidence-based information, self-help tools and toolkits.
- Made-4-Me Program from Mental Health Online is a free online program designed to help you learn skills and strategies relevant to your specific symptoms, including depression, anxiety and panic, and ultimately improve your quality of life. The Made-4-Me program includes information, videos, exercises, and optional support from a therapist via email, chat or video.
UNSW Services
- UNSW Psychology and Wellness: Ph: 9385 5418 or text 0485 826 595
- Educational Support Advisors: Ph: (02) 9385 4734
- UNSW Security: Ph: 9385 6666 (emergency) | Ph: 9385 6000 (non-emergency)
- UNSW Equitable Learning Services (ELS): els@unsw.edu.au
- UNSW Health Service: Ph: 9385 5425
- UNSW Student Careers & Employment: employability@unsw.edu.au
General Health Support
- Healthdirect Australia: Ph: 1800 022 222
- Nurse-on-Call: Ph: 1300 606 024
- Poisons Information: Ph: 13 11 26
Abuse & Discrimination Support
Domestic & Family Violence Services
- Domestic Violence Line: Ph: 1800 656 463
- Family Crisis Service: Ph: 1800 066 777
- 1800 RESPECT: Ph: 1800 737 732
- Family Relationship Advice Line: Ph: 1800 050 321
Child Protection & Support Caring for Kids
- Child Protection Helpline: Ph: 132 111
- Child Abuse Prevention Service: Ph: 1800 688 009
- Child Protection & Family Crisis Line: Ph: 1800 066 777
- Aboriginal Children’s Services: Ph: 9698 2222
- Dads in Distress: Ph: 1300 853 437
- Parent Line: Ph: 1300 130 052
- Pregnancy, Birth & Baby Helpline: Ph: 1800 882 436
Sexual Abuse / Assault Services
- NSW Rape Crisis: Ph: 1800 424 017
- Sexual Assault Counselling Australia: Ph: 1800 211 028
- Adult Survivors of Child Abuse: Ph: 1300 657 380
- Abortion Grief Counselling: Ph: 1300 363 550
- Abortion Grief Counselling (Men): Ph: 1300 887 066
- 1800 RESPECT: Ph: 1800 737 732
- Eastern and Central Sydney Sexual Assault Service: Ph: 9515 9040
- After hours: Ph: (02) 9515 6111
- Northern Sydney Sexual Assault Service: Ph: 9462 9477
- After hours: Ph: (02) 9926 7111
- Southern Sydney Sexual Assault Service: Ph: 9113 2494
- After hours: Ph: (02) 9113 1111
- Westmead Sexual Assault Service: Ph: 9845 5555
- After hours: Ph: (02) 9881 8000
Harassment / Discrimination Services
- Australian Human Rights Commission: Ph: 1300 656 419
- NSW Anti-Discrimination Board: Ph: (02) 9268 5544
- 1800 RESPECT: Ph: 1800 737 732
Sexual Health, Sexuality and Relationship Support
Sexual Health Services
- NSW Sexual Health InfoLink: Ph: 1800 451 624
- Family Planning NSW Talkline: Ph: 1300 658 886
Gender & Sexuality Services
- Twenty10 offer support, information and referrals to LGBTIQA+ people of all ages, their families, professionals and communities across NSW.
- QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Ph: 1800 184 527 or webchat (3:00pm – midnight, 365 days a year)
- NSW Gender Centre: Ph: 9519 7599
Relationship / Friendship Services
- Family Relationships Australia: Ph: 1300 364 277
- 1800 MYLINE (Youth Relationships): Ph: 1800 695 463
- MensLine Australia: Ph: 1300 78 99 78
Addiction Support
Alcohol / Drug / Gambling Addiction Services
- Alcohol & Drug Information Service (ADIS): Ph: 9361 8000
- Family Drug Support: Ph: 1300 368 186
- Quitline (Smoking): Ph: 13 78 48
- G-Line (Gambling): Ph: 1800 858 858
Grief Support
Suicide Services
- Suicide Call Back Service: Ph: 1300 659 467
Loss / Grief Support Services
- GriefLine: Ph: 1300 845 745
- Grief Support: Ph: 9489 6644
Cancer
Cancer Australia: Ph: 13 11 20
If you're 12-25 and dealing with your own or a close family member's cancer, CanTeen is in your corner. Connect with other young people in the same boat, chat to a counsellor and get information that’s relevant to you.
To learn more, visit www.canteen.org.au/getsupport
Financial & Housing Support
Housing / Tenancy / Homelessness Services
- Link2Home Youth Crisis Accommodation: Ph: 1800 152 152
- Eastern Area Tenants Service: Ph: (02) 9386 9147
- Inner Sydney Tenants’ Advice and Advocacy Service (ISTAAS): Ph: (02) 9698 7277
- Greater Sydney Aboriginal Tenants Service (GSATS): Ph: (02) 9698 0873
- Tenants' Union Hotline: Ph: (02) 8117 3750
Financial Hardship
- National Debt Helpline: 1800 007 007
- Money Care Financial Counselling: Ph: 1800 722 363
- Study Assist: Ph: 13 24 90
Translation Services
For callers who require a translating or interpreting service. Phone 13 14 50 and ask them to contact the phone number of the service you want to get in touch with below.
National Relay Service
For callers who are deaf or have a hearing or speech impairment.
TTY/Voice Calls: Phone 133 677 and ask them to contact the number you want below.
Speak and Listen: Phone 1300 555 727 and ask them to contact the number you want below.